Terms and Conditions

Welcome to our website. By accessing or using our website and booking our travel services, you agree to these Terms & Conditions.

1. Bookings

All bookings are subject to availability and confirmation. Customers are responsible for providing accurate personal and travel information when making a booking.

2. Payments

Prices are displayed in the applicable currency and may vary depending on availability, season, and selected services. Any required deposit or payment must be completed within the stated timeframe to confirm a booking.

3. Cancellations & Refunds

Cancellation and refund conditions vary depending on the trip, accommodation, transport, or service booked. Any applicable cancellation charges will be communicated during the booking process.

4. Changes to Trips

We reserve the right to modify an itinerary when necessary due to weather, safety concerns, local conditions, government regulations, or circumstances beyond our control. Where reasonably possible, customers will be informed of significant changes.

5. Customer Responsibilities

Customers are responsible for following instructions provided by guides, respecting local laws and customs, and ensuring they are physically and otherwise prepared for their chosen activities.

6. Travel Documents

Customers are responsible for having valid passports, visas, permits, insurance, and other documents required for their journey.

7. Safety

Travel and outdoor activities involve inherent risks. While we take reasonable measures to maintain customer safety, we cannot guarantee that every risk or unforeseen circumstance can be eliminated.

8. Website Information

We make reasonable efforts to keep information on our website accurate and up to date. However, prices, availability, itineraries, photographs, and other information may change without prior notice.

9. Third-Party Services

Some trips may include services provided by independent hotels, transport operators, guides, or other third parties. Their services may be subject to additional terms and conditions.

10. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses, delays, injuries, cancellations, or expenses resulting from circumstances beyond our reasonable control.

11. Privacy

Personal information collected through our website and booking process will be handled according to our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page, and continued use of the website constitutes acceptance of the updated terms.

13. Contact Us

If you have questions about these Terms & Conditions or a booking, please contact our support team through the contact details provided on our website.